Welcome to the Optima Care Partnership

Providing Quality Care Since 1985

Optima Care Partnership has been providing quality care since 1985 by its owner Paul Bliss, when he acquired premises in Bedminster, Bristol. Over the years Optima has expanded and now provides a range of care through 6 different locations. There is an ethos throughout Optima Care Partnership to provide excellent care and to create environments in their Home where people feel at Home.

We as a family run organisation continue to evolve and ensure that those people that chose our homes to become theirs remain the focus of all our attention. To be able to do this effectively the resident will often need the support of family members to assist staff in knowing what is important to everyone. We strive as a family to ensure that past times and past joys are part of today’s experience. This will ensure that the family remain at the heart of the delivery of care.

Our family run organisation ensures inclusiveness of our residents, relatives and also our staff. We support our staff both professionally and personally. We recognise that staff want to make a difference, to be surrounded by quality and good practice, and supported by an organisation committed to the same values as them.

• We would like to express our great appreciation for the wonderful care and the respect that many received from you at Cleeve Court during the last years of her long life. Your gentle approach and excellent nursing care gave the family great peace of mind and provided for many the tranquil environment which her late husband, Charles, would have surely wished for.

  Martin

• To Alison and all staff, just wanting to say with all my heart thank you for everything you have and are doing for Margaret.

  Tracy, Primley Court

• To all the staff - not forgetting the night staff who were so caring & helpful in order for Mum's stay to be as comfortable as possible. Thank you to all of you.

  Sally, Primley Court

• Since being at Claro Homes I am happy with the activities, food and enjoy trips out. Very happy with the company here, I wouldn't want to move.

  Sue, Claro Homes

• Claro is an excellent place to be, I was brought here from a mental health hospital. It freed me from my mental pain through moving into an excellent place.

  Paul, Claro Homes

• I have recovered and made good progress during the stay at Claro and staff helped me a lot to move to a flat in the community. I do still visit Claro to join activities and mixing with clients.

  An Ex-service user, Claro Homes

• The team at Claro Homes provide an environment where service users can actively and safely engage in the process of recovery, makes sure that the clients’ daily living needs are met, they promote their ability to living independently as they can, encourage to spending their time effectively with the right sense to tailor what the clients are actually able and willing to do.

  Psychiatrist, Claro Homes

• From my very first day staff have shown understanding and respect towards my health condition and needs, i am enjoying everyday of my life.

  Susan, Claro Homes

• Staff have been very patient in listening and understanding my sisters frequent concerns about her thoughts and fears and to support when she has mood swings.

  A Recent Relative, Claro Homes

• With grateful thanks for everything you have done for mum in her many years with you. She was nurtured, comforted and loved by many dedicated people- and with great professionalism. Her final hours were calm and peaceful.

  A Previous Relative, The Leonard Elms Care Home

• A big thank you to the staffs, which constantly show care and kindness to my father, he always appears happy and contented in your care.

  A Current Relative, The Leonard Elms Care Home

• I want to thank you for providing a wonderful last home for her these past eleven years. What you and your family have done for her and so many other residents and their families over the years is to be congratulated and honoured. Thank you so very much.

  A Recent Relative

• My Mother says that she is enjoying her new life in your care home and that the staff are friendly and caring. We thought that her room looked homely and personalised.

  A Current Relative, Primley Court

• Excellent link to GP service and Excellent and abundance of Staff

  Dr MacLoughlin, Primley Court